Shipping Policy

At Sullivan & Reed Charleston, shipping stays simple and clear. Here's how and when your order arrives.

Delivery Area

We currently deliver within the US only.

Order Processing

We prepare orders within 1–2 business days, Monday to Friday.

Orders placed after our daily cut-off of 5:00 PM ET are processed the next business day.

A confirmation email goes out once your order ships.

Delivery Time

After your order ships, delivery usually takes 6–8 business days.

In most cases the total time from order to delivery is 7–10 business days.

Delivery times are estimates and can vary during busy periods or because of factors outside our control.

Delivery Partner

Orders ship with USPS, UPS or another trusted US carrier.

Shipping Costs

Free standard shipping on all US orders. No minimum order value.

Tracking Your Order

Once your order ships, you'll get an email with tracking details so you can follow your delivery.

Delivery Issues

If your order hasn't arrived within the expected window, email us at info@sullivanreedcharleston.com. We'll look into it and help as fast as we can.

Incorrect Addresses

Double-check your shipping details at checkout. We can't be held responsible for delays or losses caused by an incorrect address entered at the time of purchase.

Contact Information

Store Name: Sullivan & Reed Charleston
Warehouse Address: {nog invullen}

Address: {nog invullen}

Email: info@sullivanreedcharleston.com

Phone Number: {nog invullen}

Customer Service Hours:
Mon – Fri: 9:00 AM – 5:00 PM (ET)
Sat – Sun: 10:00 AM – 5:00 PM (ET)

Response Time: We aim to reply within 24 business hours.