Payment Policy

These Billing Terms & Conditions cover how payments work at Sullivan & Reed Charleston. Placing an order means you accept the terms below.

We currently accept:

All payments are processed securely in US Dollars (USD).

Payment goes through at checkout. We only prepare and ship an order once the full amount is authorized.

If a payment is declined or can't be processed, the order isn't confirmed, and you're never charged for a payment that didn't go through.

Every price on the site is shown in USD.

Prices can shift over time, but once your order is confirmed, the price you paid stays fixed regardless of later changes.

Any shipping cost is shown clearly at checkout before you complete your order.

We use secure payment gateways and encrypted connections to protect your details at checkout.

Sullivan & Reed Charleston never stores your card details. Payment information is handled directly by trusted third-party providers.

Refunds follow our Returns and Refund Policy.

If something looks off with your payment, email us first at info@sullivanreedcharleston.com so we can sort it out quickly.

We reserve the right to dispute any chargeback that isn't justified when the goods were delivered in line with our terms.

To protect our customers and our business, we may run verification checks on some orders.

If an order is flagged as possibly fraudulent, we may hold it, cancel it, or ask for more information before processing.

Store Name: Sullivan & Reed Charleston
Warehouse Address: {nog invullen}

Address: {nog invullen}

Email: info@sullivanreedcharleston.com

Phone Number: {nog invullen}

Customer Service Hours:
Mon – Fri: 9:00 AM – 5:00 PM (ET)
Sat – Sun: 10:00 AM – 5:00 PM (ET)

Response Time: We aim to reply within 24 business hours.